Cancellation & Substitution Policy
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A full refund will be given for written requests for attendee cancellations received on or before three weeks prior to the event. No refunds will be granted after this date. Attendee cancellations must be received in writing from the original registrant to No cancellations will be taken by phone.

Registrants who do not attend the conference and/or do not contact TAPPA via written correspondence during the set window as directed above will be responsible for the full attendee registration fee.


Substitute attendees may be named prior to 5 days before the event or during on-site registration. Notification of substitution must be submitted in writing from the original registrant to No substitutions will be taken by phone.



If you have questions regarding your registration, please contact TAPPA at or 512-580-5001.